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A. Outreach

The first step to the Peer Support Intervention is to reach out to the Peer to set up a time to speak.

It is important to communicate that this outreach is confidential; you can make a note of this confidentiality in the subject line of your email outreach.

Offer to meet in-person or remotely. If your Peer prefers to meet on a virtual meeting platform, be sure to utilize a HIPAA-compliant version of the platform.

Below is a sample email outreach:

Subject :Peer Support Outreach (confidential/peer review protected)
Dear Stacy,

My name is Jenn Quinn, and I am a Cardiac RN here at CMH. I am one of the Peer Supporters from the CMH Peer Support Program, and I am reaching out to see if you would like to set up a time to talk about how you are doing.

Our chat would be strictly confidential. My purpose is to listen and talk about anything that may be on your mind, normalize your experience, and provide resources or referrals which may be helpful to you.

My goal is to support you during this difficult time. If you’d like, you can respond to this email with a few time slots of availability, and we can set up a time to meet or talk over the phone or Zoom. You can also reach me by cellphone at 441-395-1440.

Have a great day!

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