A practical example – Amelia’s case

The following video shows Amelia’s story. It’s a fictional story about a young woman who had suffered serious harm healthcare related.

This story will continue to be analysed along our training program but for now it is intended you to watch the video and try to identify the failures across the process of care. In the end of the video, those failures are listed.

This story is an example of an incident whose responsibility can be easily pointed to an individual, but with a careful look, one can identify broader causes behind an error.

You can also identify what are the first, second and third victims in this story.