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F. Conclusion: Making a Plan

The purpose of this step is to ensure that next steps are clear for the Peer.

  • The purpose of this step is to ensure that next steps are clear for the Peer.
  • Ask, “Are you going to be okay? Who will you contact if you are not?”
  • Review the coping strategies the Peer would find most useful.
  • Ensure they understand the plan – who to call, which appointments to make, where to find resources, etc.
  • Confirm sources of outside support for the Peer – who do they trust to help them through this difficult time?
    • The Peer should Identify family, friends and colleagues who will be a source of support for them during this time.
    • Let the Peer know that it is appropriate for them to discuss that they have had a particularly difficult situation at work.
    • However, they should not discuss clinical details about the event or disclose patient information to these individuals.
    • Let the Peer know that it is acceptable to ask for patience and understanding from their family and friend.
  • Provide Peer with any written or digital resources.
  • Answer any questions.
  • Offer your availability to speak with Peer again.
  • Confirm how they would like to be contacted and obtain any phone or email info needed.
  • Provide information for contacting you with questions or concerns.
  • Thank them for sharing their story.

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