Welcome to ERNST’s Training Manual
These materials have been prepared in the course of the activities that COST Action 19113, financed by COST Association, is carrying out at the European level to analyze the phenomenon of second victims from different perspectives. We start from the idea that the commitment and involvement of healthcare professionals in patient safety is a key element in achieving the objectives of safer care. These materials can be used in whole or in part for educational purposes, for planning and developing patient safety strategies, for research or for implementing interventions to increase patient safety in healthcare institutions