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ERNST - COST Action CA19113
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Patient safety culture
,
Psychological safety
,
Peer Support
Content Index
Part A - Patient Safety
(18 Articles)
Part B
(6 Articles)
Other sources of information
(9 Articles)
33 Articles
Key concepts
Unsafe care – scale and nature of the problem
Patient Safety as a priority
Organisational accident model and factors that influence clinical practice
The victims of patient safety incidents
A practical example – Amelia’s case
Open disclosure
Avoiding litigation
Patients for Patient Safety
Just culture
Reporting culture
Speaking up
Strategies to improve speak-up
Barriers and gaps
Recommendations for detailed analysis of the incident
Recommendations for open disclosure
Protecting the reputation of health professionals and the organization
A practical example: Do’s in case of an adverse event
What is a second victim?
Magnitude of the problem
Second victims’ symptoms and needs
Caring for the second victims
ERNST Consortium study
Peer Support Program Implementation Guide
Communication and Optimal Resolution (CANDOR)
Peer Support Toolkit
Second Victims Research Project
Second Victims in Healthcare
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